Terms of service

GENERAL INFORMATION
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover warranty, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least of legal age in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on the devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of
the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information.

 You represent and warrant that all information you provide in our store is accurate, up-to-date, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to ensure that our products and services are accurately displayed in our online store. However, the colours or appearance of the product may differ from how they appear on your screen due to the device you use to access the store and its settings.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction on an individual basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Naonoko.art reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until Naonoko.art confirms that it has accepted it. We must receive and process your payment before we can accept your order. You should review your orders carefully before completing your purchase, as Naonoko.art may not be able to process a cancellation request after an order has been accepted. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting you via the email address, billing address, or phone number you provided at the time the order was placed.
You may return or exchange your purchase only in accordance with our refund policy.
You represent and warrant that your purchase is for your personal or household use and not for resale or commercial export.

SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be indicated in the order confirmation sent to you via email. Unless expressly stated otherwise, published prices do not include taxes, shipping costs, handling fees, customs duties, or import charges; however, all shipping-related information will be displayed before payment is made, with the exception of import duties or customs charges.
From time to time, we may offer promotions on the Services that may affect pricing and that are governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transaction and communicate with you as necessary.

You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are duly authorised to use such credit card for the purchase, (iii) the charges incurred will be accepted by your credit card company, and (iv) you will pay the charges incurred at the published prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for any delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We will not be liable for delays caused by the shipping carrier, customs procedures, or events beyond our control. Once we transfer the products to the shipping carrier, title and risk of loss are transferred to you. However, if we can assist you with any questions, please do not hesitate to contact us via email at support.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brand names, text, samples, images, graphics, product reviews, videos, and audio, as well as the design, selection, and arrangement thereof, are the property of Naoko Print Shop, its affiliates, or licensors and are protected by European Union and foreign patents, copyrights, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Unless expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of Naoko, Shopify, or any third party. Unauthorised use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Naoko Print Shop.
The names, logos, product and service names, designs, and slogans of Naoko Print Shop are registered trademarks of Naoko or its affiliate or licensor. You may not use such trademarks without prior permission.

The names, logos, product and service names, designs, and slogans of Naoko Print Shop are registered trademarks of Naoko Print Shop or its affiliate or licensor. You may not use such trademarks without the prior written permission of Naoko Print Shop. The name, logo, product and service names, designs, and slogans of Shopify are registered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners

SECTION 7 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any functionality embedded by third parties). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.
We will not be liable for any damages or losses related to your access to any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please carefully review the third party’s policies and practices and ensure you understand them before conducting any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 8 - RELATIONSHIP WITH SHOPIFY
Naoko Print Shop operates on Shopify’s technology, which enables us to provide you with the Services. However, any sale or purchase you make in our store is made directly with Naoko Print Shop. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Naoko Print Shop, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liability arising from or related to your purchase and transaction with Naoko Print Shop.

SECTION 9 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read this Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve our Services. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in a country other than the one where you reside, for the purpose of providing the Services to you. Please review our Privacy Policy for more information on how we, Shopify, and our partners use your personal information

SECTION 10 - COMMENTS
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, and royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, improve, optimise, and promote the Services, and to fulfil our obligations and exercise our rights in accordance with the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all comments; (ii) you have disclosed any compensation or incentive received in connection with the submission of your comment; and (iii) your comment complies with these Terms. We have no obligation, nor will we have any obligation, (1) to maintain the confidentiality of your comment; (2) to pay compensation for your comment; or (3) to respond to your comment.
We may, but are under no obligation to, monitor, edit, or remove comments that we determine, in our sole discretion, to be illegal, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise unacceptable, or that violate any party’s intellectual property rights or these Terms.

You agree that your comment will not infringe upon any rights of any third party, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights. Furthermore, you agree that your comment will not contain defamatory or otherwise illegal, abusive, or obscene remarks, nor will it contain any computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate any person other than yourself, or mislead third parties or us as to the origin of any comment. You are solely responsible for any comments you make and their accuracy. We assume no responsibility for any comments posted by you or any third party.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing strategies, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (even after you have placed your order).

SECTION 12 - PROHIBITED USES
You may access and use the Services solely for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any illegal or malicious purpose; (b) to violate any regulation, rule, international, federal, provincial, or state law, or local ordinance; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or cause the transmission of any advertising or promotional material, including any “spam,” “chain letters,” “junk mail,” or any other similar solicitations; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits any person’s use or enjoyment of the Services, or that, as we determine, may harm naoko, Shopify, or users of the Services, or expose them to any liability. n addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any part of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robots, spiders, scraping tools, data collection and extraction tools, automated devices or processes, artificial intelligence tools (such as agent-based AI), or automated or manual means to access the Services; or (f) interfere with, circumvent, or bypass security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, deactivate, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 13 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply after any termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Conflict of Laws, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.

SECTION 14 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services, or by any person who may be made aware of any of its Content.

SECTION 15 - GOVERNING LAW
These Terms of Service and any separate agreement under which we provide Services to you shall be governed by and construed in accordance with the federal, state, or territorial laws of the jurisdiction where naoko is headquartered. You and naoko agree to the jurisdiction and personal jurisdiction of such courts.

SECTION 16 - HEADINGS
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 17 - CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 18 - CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to support@naonoko.art